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Terms and Conditions of Use

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Effective Date: May 23, 2025
Last Updated: May 23, 2025

Welcome to StartupXPO.org ("Website"), owned and operated by Pitchmatter Ventures LLC-FZ ("Company", "we", "our", or "us"). StartupXPO is organized in collaboration with selected ecosystem partners and sponsors. By accessing or using this Website, our services, or participating in our events (collectively, the "Services"), you agree to be bound by these Terms and Conditions of Use ("Terms"). If you do not agree, please refrain from using the Services.

1. Eligibility

You must be at least 18 years old or the legal age of majority in your jurisdiction to use this Website or register for any Services. By using the Website, you confirm that you meet these eligibility requirements and have the authority to agree to these Terms.

2. User Accounts and Registration

Some features (e.g., event registration, startup submissions) require account creation. You agree to:

  • Provide accurate and complete information
  • Keep your credentials confidential
  • Notify us of unauthorized access
  • Accept responsibility for activity under your account

We reserve the right to suspend or terminate accounts for violations or any reason at our discretion.

3. Participation and Event Terms

3.1 Selection and Acceptance

Applications for StartupXPO events are subject to review. Submission does not guarantee selection. Selected participants may need to provide more information and complete onboarding.

3.2 Payments and Refunds

  • Fees are non-refundable unless otherwise stated
  • Fees must be paid by stated deadlines
  • Taxes or transaction fees may apply based on your location

Refundable deposits and booth insurance will be returned only upon fulfilling participation terms.

3.3 Code of Conduct

All attendees must:

  • Act professionally and ethically
  • Avoid harassment, discrimination, and disruption
  • Comply with local laws and venue rules

We may remove participants violating these standards without refund.

4. Intellectual Property

All content on this Website (text, graphics, videos, trademarks, etc.) is the property of StartupXPO or its licensors and protected under international copyright laws.

  • Do not copy, reuse, or distribute without permission
  • Content may not be used for commercial purposes without written consent

You are granted a limited, non-exclusive, non-transferable license for personal use.

5. Media Consent and Publicity

By attending events, you consent to being recorded or photographed. You grant StartupXPO rights to use your image, name, and likeness in promotional content globally and perpetually, without compensation.

6. Privacy and Data Protection

Your use of this Website is governed by our Privacy Policy, which describes how we collect and process your data in accordance with GDPR and relevant laws.

7. Third-Party Services

We may integrate services from trusted third parties (e.g., payment processors, CRMs, email platforms). Please review their individual privacy policies. We are not responsible for their practices.

8. Limitation of Liability

StartupXPO is not liable for:

  • Indirect, incidental, or consequential damages
  • Loss of business, profits, or data
  • Interruptions or technical failures
  • Third-party service provider actions

Our total liability is limited to the amount you paid (if any) for our Services.

9. Disclaimer of Warranties

The Website and Services are provided "as-is" and "as-available." We do not guarantee uninterrupted or error-free operation or the accuracy and completeness of content.

10. Modifications

We may update these Terms at any time. Changes will be posted with an updated “Last Updated” date. Continued use of Services after changes means you accept the revised Terms.

11. Governing Law & Jurisdiction

These Terms are governed by the laws of the United Arab Emirates. Disputes shall be subject to the courts of Dubai, UAE.

12. Contact Us

For any questions or concerns about these Terms, contact our legal team: